2 out of 52 of 5Verified purchaseSupport and communication
Support sach bataun toh expectations se thoda kam mila
Mujhe support se ekdum imaan daar aur quick jawab chahiye tha, lekin wo wajah se disappointed raha. Call pe baat karte time lagta tha ki exact problem ko samajhne me time lag raha hai. Jab maine database aur dialer ke baar mein poocha, toh clear instructions nahi mile, bas general baatein hui. Training aur onboarding mein bhi thodi jaldi jaldi skip karwa diya gaya tha, jis se asli use-case pe pakad nahi bani. Invoicing aur payment process theek tha, woh toh predictable tha. Bas support aur training ke mamle mein expectations se thoda disappointed raha, yehi main apne dost ko bataunga.