Support sabke liye nahi, par agar aap chill ho toh theek rahega
Maine expect kiya tha ki jab bhi support team ko call karunga toh wo turant response karenge, par aesa hamesha nahi hua. Jab maine first time onboarding process ke dauran help maangi, toh prompt response mila, aur mujhe lag raha tha ki mera kaam jaldi nipta denge. Lekin kabhi kabhi call wait karwana padta tha, aur thoda frustration hui. Dialer tool bhi thoda slow react karta tha kabhi-kabhi, toh mujhe laga ki communication ko thoda improve karna chahiye. Training session ke baad jab database feature use kiya toh queries se pehle thodi guidelines milti toh accha rahta. Lekin phir bhi overall support team ka professionalism acha tha, aur jo log patience rakhte hain unko support waala process suit karega. Jo jaldi se sab set karna chahte hain, unko shayad thodi dikkat ho sakti hai. Mujhe lagta hai ki agar response time improve hota, toh experience aur bhi better hota. Par haan, main bol sakta hoon ki support ke liye patience rakhna zaroori hai, warna disappointment ho sakti hai.