5 out of 55 of 5Verified customerSupport and communication
Support’s Quick Callback Saved The Day
The onboarding process was generally straightforward, but there was one moment when I faced a confusing error during the database setup. I reached out to telephonic support, and what stood out was the quick callback they provided, which really helped me to get back on track without waiting long. Apart from that, the follow-up was less noticeable, though the initial guidance seemed logical. It's tough to recall all the steps, but that prompt communication at a crucial time really made the experience better. The software itself updated automatically, which took some concerns off my mind. Overall, that strong telephonic support moment was what made the difference for me.