Support’s good but not quite as smooth as before
Honestly, chatting with the support folks here felt a bit different from the system I used earlier. On the upside, they’re friendly and willing to listen, which feels nice and a bit more personal. But on the downside, I noticed that sometimes the wait times were longer than what I was used to, and the solution provided didn’t always hit the mark immediately. It kind of reminded me that while the basics of support are there, the execution isn’t quite as slick or fast as I might have hoped. I wasn’t left hanging, but there were moments when I felt a little like I was explaining the same issue multiple times, which can be frustrating. So all in all, they do a decent job, but I can’t say it’s a big step up compared to past experiences. Just a mixed bag, really, with some good friendliness but also some annoying delays and repeated explanations.