Support’s daily help improved but initial wait was a drag
Using WorkFromHomeIndia’s support over several weeks has shown me both positive and negative sides. At first, getting through on the phone took a while and sometimes it felt like they were too busy to help promptly, which was frustrating when I was stuck in the middle of a task. However, as I kept using the software day to day, the support became more reliable and less of a bottleneck. The team started answering calls more quickly and their advice became more practical especially for dialing and database issues. Despite this, some unexpected automatic updates disrupted my work occasionally, which support helped resolve but didn’t prevent. Payment and invoicing were handled smoothly with clear communication, so that wasn’t a worry during my time with WFHI. On balance, I’d say the initial support delay was the main downside, but their persistence in improving response times has been noticeable. This means while the early days felt slow, the ongoing communication became much better, which has made using the software more manageable overall.