2 out of 52 of 5Unverified experienceBilling and payments
Support responsiveness was tired and slow
Honestly, the whole billing support felt like a drag. Every time I reached out with a question about my invoice or payment status, the response was slow and often repetitive. I ended up explaining the same issue multiple times without any real progress being made. The people on the phone seemed good enough but the follow-up was lacking. Sign-up went okay, but after that, my experience was mostly waiting and trying to get clear answers, which got tiring fast. It was disappointing to see that what should be a smooth process turned into a series of persistent delays and unclear communication.