support responsiveness was okay but sales experience poor
Compared to other platforms I've tried, I found the sales process here quite disappointing. Initially, I expected a smoother signup and payment experience, but it was slow and overly complicated, which was frustrating. The training materials were somewhat helpful, but overall, the onboarding didn’t unfold as I hoped. The software interface seemed less intuitive than what I had used before, especially the calling tools and database features. While the invoicing was clear, the lack of prompt telephonic support before purchase made me hesitate. One thing that did work well was automatic updates, which didn’t disrupt my workflow significantly. Despite that, the overall experience did not meet my expectations because the pre-purchase communication left me unsure about the product’s capabilities. In short, the process was too confusing and lacked clarity compared to my past experiences, and I struggled to get proper assistance when deciding to buy.