5 out of 55 of 5Verified customerTraining and onboarding
Support responsiveness was genuinely outstanding
Looking back, the responsiveness of the support team during my onboarding and training was excellent. Whenever I faced any confusion with the dialer setup or navigating the database, they were quick to respond. The telephonic support wasn't just prompt but also very helpful, guiding me methodically through the steps I needed to take. Even the automatic updates to the software didn’t disrupt my workflow, because any issues were swiftly addressed by the team. Reflecting on the experience now, I feel that the support made a significant positive difference to how smoothly everything went for me during the initial phases.