Support responsiveness varied, probably not for those seeking quick answers
There was one particular time when I needed help urgently with the dialer setup and the response was quite slow, which was frustrating. Aside from that, I can't say much about overall responsiveness because communication was patchy and often delayed. For someone who requires prompt support and clear guidance as they onboard, this might not be the right fit. The sales interactions themselves were somewhat slow as well, making the entire signing-up process dragging and inconvenient. If you’re experienced and patient, it might be okay, but for fast help and smooth processes, I’d hesitate.