2 out of 52 of 5Verified purchaseBilling and payments
Support responsiveness se thoda hairan hui main
Billing aur payments ke mamle mein mujhe sabse zyada dikkat jo hui wo thi support team ki responsiveness. Jab bhi invoices ya payment options ke baare mein koi confusion hua, tab support call karne ke baad bhi delays aaye mere concerns solve karne mein. Mujhe laga tha ki software ke itne advanced hone ke bawajood, support utna efficient nahi tha jitna expect kar rahi thi main. Jo standard process follow karte hain wo sahi tha lekin jab mujhe kisi specific billing query ke liye quick answer chahiye tha toh wo milna mushkil tha. Thoda disappoint hua is baat se, specially jab maine kaafi baar apne issues samjhane ki koshish ki thi. Yeh sab bharosa kam karta hai system pe jab support late ya unclear ho.