Throughout the training and onboarding period, I noticed that the responsiveness of the support team
Throughout the training and onboarding period, I noticed that the responsiveness of the support team was a key highlight for me. Whenever I had a question about accessing features or using the calling tools, someone was available to help fairly quickly. This really helped me stay on track without losing momentum. The onboarding process itself was structured well, guiding me through the essential steps clearly. However, one small reservation I had was about the pace of some of the training modules—they occasionally felt a little rushed given the amount of material covered. Still, the balance of prompt support and structured onboarding went a long way in making me feel comfortable using the software and database features. Automatic updates arrived smoothly without interruption, which was another plus. Overall, the people side of the experience stood out most to me.