2 out of 52 of 5Unverified experienceSupport and communication
Support responsiveness left me wondering if I'd try again
I've been trying to get used to the software and where it fits in my workflow, but honestly, the support team didn’t respond very quickly most of the time. I managed to get through a couple of steps in the onboarding flow, but it felt like whenever I called, I’d have long waits, and the help wasn’t always clear. That part wasn't great. On the positive side, I appreciated that the automatic updates didn’t disrupt what I was doing, which made using the dialer feel a little smoother over the week. Still, the delays in communication were frustrating enough to make me unsure if I’d sign up again. It’s possible that with more patience I might get used to it, but right now, the support experience really holds it back for me.