3 out of 53 of 5Unverified experienceSales and pre-purchase
Support responses were decent, but took longer than expected
When I first reached out during the pre-purchase phase, I noticed that the response time from the team was okay but longer than I would have liked. I waited a few days for some clarifications about the calling tools and how the database integration might fit my setup. The support I received was helpful, but the delay made me a bit hesitant initially. Despite this, the sales process got completed without significant issues. The explanations answered my queries and covered the invoicing and billing details fairly well. So while it did take some time, the staff did do the job needed, which helped me feel assured before moving forward.