2 out of 52 of 5Verified purchaseSupport and communication
Support responses took way too long to figure things out
Overall, I found the support a bit lacking in clarity and timely help. I had multiple queries about how to use the dialer alongside the database feature but most of the time, the answers were either delayed or required me to do further digging on my own. The documentation was basic and did not cover many specifics, which meant a lot of trial and error. It felt like I was left to figure out the onboarding flow largely by myself, which was frustrating. On a positive note, once I was finally able to connect with telephonic support, the communication was polite and somewhat helpful, but it took quite a while to get to this stage.