Support responses thode repetitive the

Support responses thode repetitive the

My overall experience with the support team was mixed. While I appreciated that the team was polite and tried to help, I found the experience to involve quite a bit of repetition. I had to explain my issue multiple times to different agents, which added to the wait time before getting a solution. Sometimes I felt like the wait was longer than necessary because they needed to consult internally. However, once the issue with the database feature was understood, the resolution was smooth. The telephonic support was helpful but managing the back-and-forth calls could have been done better to avoid repeating details. Still, the priority assistance helped speed things up when it was really needed, balancing out some of the frustration.