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WFHI review

Support responses theek thaak hain, par kuch kami bhi hai

4 out of 54 of 5Verified customerSupport and communication

Support responses theek thaak hain, par kuch kami bhi hai

Support team jo response deti hai, wo mostly timely aur helpful hota hai, especially jab dialer ya database mein koi issue aata hai. Phone par baat karna convenient lagta tha kyunki turant feedback mil jata tha, jo ki ek achhi baat hai remote workflows ke liye. Lekin kabhi kabhi lagta tha ki unke paas poori technical knowledge nahi hoti, jo thoda disappointing tha jab mujhe thoda complicated problem samjhana padta. Automatic updates ke baad naye features agar thoda zyada explanation ke saath hote, toh aur better hota. Mujhe lagta hai ki agar support mein thoda aur proactive guidance hota, toh onboard karne mein zyada asaani hoti hum jaise users ke liye. Par fir bhi, main appreciate karta hoon ki unka response generally kamaal ka tha aur dimaag me clarity aane mein madad ki. Thodi aur polish karne ki jagah hai, par overall theek thaak raha experience.

Sanjay ZachariahMizoram, IndiaExperience: Published:
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