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WFHI review

Support responses the only thing theek tha

2 out of 52 of 5Unverified experienceSupport and communication

Support responses the only thing theek tha

Maine support ko contact kiya tha because mujhe help chahiye thi with the dialer setup. Response time theek tha, they replied within a day, jo acha laga. Par unka communication se clarity nahi mili. Kafi baar bola ki solution milega, but actual mein pura process samjhane mein der hui. Lagta tha ki unhe khud jyada pata nahi tha, or they were just reading from a script. Automatic updates ke baad kuch functions glitch kar rahe the, par wo nahi bata paaye ki fix kaise hoga. Phone pe baat karte waqt kai baar lagta tha ki main baar-baar same baat repeat kar raha hoon. Training material kuch samajh mein nahi aaya aur onboarding complicated lag raha tha. Overall, support ke alawa cheezein thik nahi lagin. Mujhe laga ki communication zyada behtar honi chahiye thi.

Farhan JoglekarJharkhand, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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