Support responses mein ek cheez theek thi par baki sab thoda unclear tha
Maine support ko call kiya thoda guidance lene ke liye software setup ke bare mein, par mujhe laga unki baatein thodi confusing thi. Jo automatic updates hote hain, uske bare mein specifically unhone thik se explain kiya, jisse mujhe samajh aaya ki wo background mein kaise kaam karte hain. Lekin baaki jo trainings aur onboarding flow ke steps the, unko clearly samjhana thoda kamzor tha. Mujhe lagta hai ki unhe zyada simplified explanations deni chahiye thi taaki jitna main time invest kar rahi thi, utna reflected ho. Payment aur invoice process mein zyada problems nahi hui, aur sales team ne bhi acche tareeke se pre-purchase queries handle ki thi. Isliye, main ek cheez ko positive keh sakti hoon, par overall support communication mein thodi improvement chahiye.