1 out of 51 of 5Verified purchaseSupport and communication
Support response was simply not effective
I reached out multiple times to get help setting up the dialer and database features, but the support team stayed unresponsive or gave vague answers that didn't address my actual issues. The lack of clear communication meant I couldn’t get started properly, and the product didn’t work for my needs as expected. When I tried calling the telephonic support line, the wait times were long and the assistance brief, making it clear they weren’t equipped to help me fully. Even though automatic updates happened, none fixed the problems I faced. Sign-up and invoicing were straightforward, but that alone wasn’t enough to save the overall experience when I couldn’t get the software working as promised.