3 out of 53 of 5Verified customerSupport and communication
Support response was hit and miss throughout
At first, the telephonic support was quite prompt and helpful when I had questions about the dialer setup. That was good. Then I ran into an issue during the invoice process and had to reach back out, but the response wasn’t timely and felt a bit rushed when it did come. It took longer than expected to get clear answers on those billing questions. Overall, the communication was generally okay but inconsistent, with some moments clicking well and others left me a bit frustrated trying to get clarity on technical and payment issues.