2 out of 52 of 5Verified purchaseSupport and communication
Support response was frustratingly slow
I was honestly hoping the support would be quicker but that wasn’t really the case. It took quite a while from signing up to figuring out how to actually start using the software properly. I kept going back and forth explaining basic issues, like how to get the dialer working with my existing workflow. The training materials were there but didn’t cover the areas I struggled with. I mean, at least the payment and invoicing process was straightforward and didn’t add to my confusion. Still, because of how long everything took, I felt like I wasted a lot of time that could have been better spent elsewhere. I’m not saying nothing worked, just that the delays really held me back and that’s what stuck with me the most.