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WFHI review

Support response took way longer than I thought, yaar

2 out of 52 of 5Verified purchaseSupport and communication

Support response took way longer than I thought, yaar

Initially socha tha support will jaldi milega, par actually mein kafi time laga response aane mein. Jab main apni queries dialer aur calling tools ke baare mein pooch raha tha, toh support team ka patience acha tha, par updates lene mein delay hua toh frustration badh gaya tha. Jo training material mila tha, usme thodi clarity ki kami thi jo help paane mein problem create karta tha. Overall, communication mein kuch better expect kiya tha from start to end. Support ne kuch basics cover kiye clearly, lekin waqt par help na milne se pura experience thoda disappointing lagta hai. Payment process thoda straightforward tha, yeh point toh theek tha. Lekin jo main phone pe support se discuss kar raha tha woh expectations se consistent nahi tha jiska effect mera kaam rok raha tha sometimes. Next time agar ye cheeze thik hoti toh bahut madad hoti mujhe.

Paras RaghavanMadhya Pradesh, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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