I found the telephonic support to be understandable but somewhat slow at times. When I first reached

I found the telephonic support to be understandable but somewhat slow at times. When I first reached

I found the telephonic support to be understandable but somewhat slow at times. When I first reached out about setting up the database feature alongside the dialer, I had to wait a while before an agent became available, which was a bit inconvenient. Once connected, I often had to reiterate the details of my problem because it seemed like the previous information wasn't fully captured or communicated. This back-and-forth extended over several calls, which delayed getting a final solution. However, the team was courteous and did eventually provide clear instructions that helped me improve my use of the software and calling tools. Although the overall waiting and repetition slowed things down, the agent’s detailed explanations eventually made sense and addressed most of my concerns. I can see the potential, but I wish the initial contact and information relay were more efficient to shorten the time it takes to get meaningful help.