3 out of 53 of 5Verified purchaseTraining and onboarding
Support response times were okay but not great
The trainers were generally okay when I reached out, but sometimes it took a while before I got a clear answer to specific questions. The support felt hit or miss depending on the topic, and some times I had to follow up multiple times. The onboarding flow was smooth enough itself but whenever I needed help beyond the basics, it wasn’t instant. Overall, the whole experience felt somewhat sluggish in terms of communication and responsiveness. On the upside, once the answers came, they were usually thorough and useful, which helped a bit. Just the speed and consistency of responses could definitely improve to make it feel more reliable.