5 out of 55 of 5Verified purchaseSupport and communication
Support response time was thoda slow, but helpful
Mujhe pehle thoda doubt tha ki support team itna fast respond karegi ya nahi, par actual mein dekha toh they were quite helpful, bas kabhi kabhi thoda waqt lagta tha. For example, ek baar jab dialing tool mein issue aaya, mene message bheja aur kuch der baad reply aaya, jo ki expected se zyada tha. Shayad peak hours mein ye thoda delay hota hoga, par main itna sure nahi hoon. Overall, agar aapko patience rakhni hai toh support thik hai; they try samajhne ki aur jawab dene ki jaldi karte hain, bas kabhi kabhi wait thoda zyada ho sakta hai. Ye cheezein main consider karta hoon jab main tool use karta hoon.