Support response time was the standout
When I signed up and started using the software, I was initially impressed by the smooth onboarding flow and clear invoicing steps. Setting up my database took some time but was straightforward, helped by automatic updates that kept the software running efficiently. What really stood out was the telephonic support — I called a few times to clarify dialing tool settings and each time I got through fairly quickly, which really helped me maintain momentum. The dialer itself worked well during daily use with only minor glitches. My only reservation is that the sign-up process seemed a bit slow from confirmation to actual access, which made me wait longer than expected before getting fully operational. I think this delay could be faster to help new users get going quicker. Overall, once I was past that initial hiccup, the rest was smooth, and I felt comfortable with the training modules provided. The invoicing and payment process was clear, so no issues there. I’d suggest improving the initial account activation speed to make the whole experience seamless from start to finish.