Support response time was really slow
Hey yaar, so I was trying to figure out this software and man, the labels and wording were all over the place. Like, I’m not even joking, I spent ages trying to find where to click next because the options didn’t really make sense. I mean, I get that tech stuff can be tricky but come on, when even the buttons are confusing it gets tedious. The ‘submit’ button sometimes felt like it didn’t actually mean submit, and there were these weird terms thrown around that never really matched what I expected. I tried reaching out to support but that took longer than I thought. Honestly, it felt like chatting with someone who’s got their own language and forgot to teach you. One good thing though is the few pointers they gave were kind of okay, not great but okay. Still, waiting for that guidance meant I wasted quite a bit of time just trying to get through the initial steps. Could have been snappier. Anyway, next time I hope they explain things better cause right now it just felt frustrating more than anything else. Not the worst experience but not something I’d quickly recommend just yet either.