I found the support services to be less intuitive than I had hoped. The labels and wording used in t

I found the support services to be less intuitive than I had hoped. The labels and wording used in t

I found the support services to be less intuitive than I had hoped. The labels and wording used in the support portal weren’t always clear, making navigation more difficult than necessary. It felt like I had to guess sometimes what certain terms meant, which slowed down the process significantly. The time it took to receive meaningful help was longer than I expected, which made troubleshooting more frustrating. I suppose the telephonic support was okay once I got through, but reaching the right assistance took patience. The overall experience seemed like it could be much more user-friendly if the interface and communication were simplified. While I appreciate the willingness to assist, the way the information is presented doesn’t feel natural or straightforward to me. I hope these aspects get refined in future updates to improve the experience for others.