2 out of 52 of 5Verified purchaseSupport and communication
Support response time thoda zyada laga than I expected
Mujhe laga tha ki support bahut jaldi milega jab main call karunga, par thoda disappointment hua. Usually support staff helpful rahe, aur jo answers diye woh samajh mein aaye, par jin hours pe main kaam karta hoon, wahan response time thoda slow tha. Dialer system aur software access theek tha, aur training ne bhi madad ki, lekin jab urgent issue aata hai toh timing matter karta hai. Automatic updates aur database functions sahi chal rahe the, toh service ke baaki pehlu ache hain. Par agar support service poore din available hoti, especially mere working hours mein, toh zyada effective lagti. Isliye overall experience mixed raha kyunki support response time important part hai, aur ismein improvement hona chahiye.