3 out of 53 of 5Verified customerTraining and onboarding
Support response time thoda surprise kar gaya
Mujhe laga tha ki training ke dauran support jaldi milega, par shayad expectations thodi zyada thi meri. Pehle maine jo training use kiya tha doosre platform pe, wahan pe query karte hi response mil jata aur clear gyaan milta. Yahan thoda delay tha aur kai baar mujhe khud se zyada try karna padta. Lekin positive baat yeh thi ki jab support mila toh woh helpful tha, aur telephonic assistance acchi thi. Overall mujhe samajh mein aaya ki although responsiveness mediated thi, feedback quality theek thi, aur mera training experience manage ho paya. Is wajeh se main rating mid-level derahi hoon because interaction thoda different tha meri expectations se.