Support response time thoda slow tha compared to pehle
Support aur communication mein mujhe lagta hai ki pehle jo platforms maine use kiye the unke comparison mein yeh thoda slow tha. Jab bhi main telephonic support ko call karti thi, staff thode warm aur polite hote the, par overall resolution time zyada lagti thi. Issues ka solution occasionally overnight ya next day tak delay hota tha, jo ki thoda frustrating tha especially jab urgent kam hota. Training aur database access ki baatein samajhane mein madad toh milti thi, lekin mujhe lagta hai ki thodi tez response milti toh experience aur behtar hota. Dialer ke chalte waqt kabhi kabhi technical glitches aaye they jinko solve karne ke liye waiting time zyada thi. Halaanki software comfortable tha aur onboarding smooth raha, par mujhe lagta hai support improvement ki zarurat hai taaki routine queries jaldi address ho sakein.