Support response time the ekdum badiya point tha
Maine jab pehli baar WFHI ka support try kiya, toh main soch raha tha ki shayad baat karne mein bahut time lagega ya mujhe baar baar explain karna padega. Lekin mujhe phone pe support mila jo fairly quick tha aur unhone mere issues ko dhyan se suna. Lekin thodi problem hui jab woh kuch specific features explain kar rahe the, kuch cheezein mujhe samajh nahi aayi, shayad training ke baad hi wo smooth ho sakti thi. Matlab overall, support slow to nahi tha, par confusion thoda tha ki mera case priority mein hai ya nahi. Communication mein thoda aur clarity ho toh better hota. Jab maine expect kiya tha, toh laga tha ki ekdum smooth guide karenge, par real mein kuch jagah thoda struggle bhi hua. Phir bhi, jo bhi communication hua, usmein patience tha aur unhone baar baar dohraane ki jagah samjhaane ki koshish ki. Toh agar mein compare karu apne expectations se, toh support average to acha tha, perfect bilkul nahi, par experience ke hisaab se samajh aata hai ki improvement ki scope hai.