2 out of 52 of 5Verified customerBilling and payments
Support response time surprisingly slow raha
Product ke billing related queries poochne pe mujhe lagatar delay face karna pada support team se. Unka response time itna tezi se nahi tha jitna main expect karta tha. Jab maine payment process mein dikkat batayi, toh response aane mein kaafi samay lag gaya. Mujhe practically dekhna padta raha ki mera issue resolve ho raha hai ya nahi, aur lagta tha ki shayad mera case priority mein nahi tha. Kuch baatein achhi thi, jaise ki detailed invoices milti thi, lekin overall, mujhe laga ki unka responsiveness mujhe thoda disappoint kar gaya. Mere liye billing aur payments mein clarity zyada honi chahiye thi jisse main confident feel karta.