Support response time ne thoda zyada liya
Maine jab support team ko contact kiya toh pehle hi kaafi baar repeat karna pada apni problem. Har call me mujhe apni details phir se deni padti thi which was time consuming aur frustrating. Waiting time bhi lamba hota tha phone pe, kabhi kabhi toh 10 minute se zyada intezar karna padta tha. Jo bhi queries hoti thi, unka jawaab lene me lagta tha extra time, iska matlab kaam slow hota tha mera. Waise training material theek tha, aur basics samajhne ke liye thik se design kiya gaya tha. Par support process me itni delays ne mujhe thoda disappointment hua. Automatic updates ka process seamless raha, usme koi dikkat nahi hui. Dialer ya calling tools ka experience average hi tha, kabhi kabhi delay hota tha connect hone me. Overall, agar customer support thoda quick aur organized hoti, toh better experience milta. Abhi ke liye mujhe lagta hai ki yeh systems thoda inefficient hain, jo mera patience test kar rahe hain. Thoda aur prompt aur less repetitive communication chahiye tha.