Support response time lamba, thoda disappointment bhi raha
Mujhe support team se communication kaafi important lagta hai, especially jab koi doubts ho software ya dialer feature mein. Maine jab telephonic support call kiya, toh response time thoda zyada lamba laga, jise main expect nahi karti thi. Kabhi kabhi to feedback milne mein do din bhi lag gaye, jisse mera kaam ruk gaya. Halanki support wale polite the aur attempts kiye queries solve karne ke, par timing bahut crucial hoti hai mera kaam mein. Yeh baat mujhe thodi pareshaani wali lagi ki priority assistance mehsoos nahi hui jitna samjha tha sign-up ke time. Phone par baat karne mein clarity thi, par speed aur promptness mein kami rahi. Mujhe lagta hai agar response time thoda kam hota, toh overall experience better hota. Iss baat ko main seriously dekhti hoon future ke liye jab main platform use kar rahi hoon.