Support response time kuch theek nahi tha
Mujhe lagta hai ki starting mein support se communication thoda slow tha, jo frustrating tha jab main software ko setup kar rahi thi. Lekin haan, jo telephonic support mila tha, wo kaafi detailed aur helpful tha, par un tak pahunchne mein waqt lag gaya. Onboarding ke initial steps thode complex lage mujhe, aur documentation itna clear nahi tha jisse main turant khud se solve kar pati. Payment aur invoicing process ko samajhna easy tha, yeh main zarur dungi. Dialer aur database ka use karti rahi thi main, kabhi kabhi lag karta tha ki automatic updates properly nahi ho rahe hain. Train karne wale sessions kaafi standard the, par unse zyada fayda nahi hua, kyunki main thodi fast learner hoon. Overall, time lene ki wajah se thoda disappointed hu iss process mein, magar finally software chal raha hai with some patience.