support response time itna lamba nahi tha
Support se baat karna thoda mix experience raha. Starting me mujhe laga ki support team ne jo steps diye, wo thode scattered lage, yaani ki ek sensible order follow nahi hui thi. Par phir bhi woh garbar door karne ke liye capable thi aur mujhe systematically guide karti thi. Mujhe thoda waqt laga samajhne me ki kis step pe kya karna hai, par overall communication ka tone supportive tha. Main thoda wait kar raha tha jab maine call kiya, lekin pura process itna lamba nahi chala jitna maine socha tha. Shayad agar thoda aur clear process hota toh ye aur fluently ho pata. Mujhe lagta hai ki communication me thoda aur improvisation ho toh users ke liye zyada beneficial hoga, lekin fir bhi main neutral hi rahunga kyunki kuch cheezen achhi thi, kuch nahin.