support response time better than i had expected
When I first signed up with wfhi and started using their calling tools, I was worried the day-to-day support might be slow given some initial setup questions I had. But over the week, I noticed the telephonic support got back to me quicker than I anticipated, usually within a few hours. It wasn’t always instant, and occasional waiting was there, but generally the response was better than I’d figured from my past experiences with other software providers. So continued communication really worked out better than the initial nerves suggested it might — even if I wished the updates came a tad faster.