2 out of 52 of 5Verified purchaseSupport and communication
Support response thoda late mila mere working hours ke bahar
Software use karte hue jab support se baat karne ki zarurat padi toh pata chala ki unka telephonic support hours mere working hours se match nahi karta. Is wajah se help lene mein wait zyada karna pada. Jab finally support mila, toh helpful tha, par response time itna slow tha ki wo frustrating lagne lagta tha after kuch time. Mujhe lagta hai ki agar support timing thoda flexible hoti toh better experience hota. Payment aur invoicing clear thi par communication support mein delay ne thoda farak dala overall. Sochti hoon ki improvement ho sakti thi support availability mein.