support response thoda inconsistent tha, par kuch positive bhi tha
Maine support team se contact kiya tha jab mujhe dialer mein issue aaya tha, aur generally response kaafi inconsistent tha. Kabhi kabhi toftime mein reply milta tha, par kahi baar response aate aate kai ghante lag gaye the jo thoda irritating tha. Support agents ki baat karun toh jab baat hui, toh woh kaafi polite aur helpful lage, aur solution bhi diye, bas unka availability aur promptness thoda kam tha. Onboarding ke waqt training mein guidance fair thi, lekin jab follow-up instructions chahiye thae toh delay ho gaya. Software updates automatically aa gaye aur woh achhe the, na koi problem hui unse. Sign-up aur invoice process smooth tha, usmein koi dikkatein nahi thi. Toh overall, support ke terms mein thoda frustration tha, lekin software aur payment experience mein theek thaak tha, jo thoda balance bana ke rakhta hai mere experience ko.