Support response theek nahi hai, beginners ke liye nahi hai yeh
Mera experience WFHI ke support se disappointed karne wala raha, khas kar jab kuch bhi galat hua toh. Jab maine kisi aspect mein dikkat batayi, toh response time bahut lamba tha aur jo solutions diye woh mere liye kaafi unclear aur adhoore the. Telefon par baat karna bhi frustrating tha kyunki mujhe laga ki support team meri baat ko dhyan se nahi sun rahi thi aur generic jawab de rahi thi. Agar aap beginners hain ya aapke paas zyada technical knowledge nahi hai, toh shayad yeh service aapke liye suitable nahi hogi kyunki mujhe lagta hai ki troubleshooting ke liye proper sahayata nahi mil payi. Payment aur invoice ke mamle mein toh koi chinta nahi thi, lekin jab software chalane mein problem aaye, toh support ne accha handle nahi kiya. Aise halat mein mera sujhav yeh hoga ki advanced users ya basic technical samajh wale log hi iska fayda uthaayen.