Support response tha sabse zyada shocking
Mujhe lagta hai ki software ki access main problem hui thi, aur wo problem thoda frustrating thi. Thoda-2 baar main ne call kiya support ko, par response slow tha aur kabhi jab reply aata bhi tha, to woh complete solution nahi deta tha. Wo handle karne main jyada patience lagta tha, especially jab main dialer ke features use kar rahi thi aur database sync nahi ho raha tha achhe se. Door tak samajh nahi aaya ki kis wajah se update auto nahi ho raha hai, aur support waale issues ko samajhne main thoda late kar rahe the. Jo sign-up aur payment process tha, usmein clarity thi par uske baad jo onboarding instructions mili, vo itni smooth nahi thi. Training sessions kaafi basic lage, mujhe lagta tha ki usmein zyada detail milegi software ke functions ke baare mein. Haan, invoices waali process sahi thi, aur payment confirmations timely mil gai. Lekin overall jo main expect kar rahi thi ki software ke zariye meri remote workflow smoothly chalegi, vo fulfill nahi hui. Hr baar jab main nai feature try karti, toh technical help ne mujhe elaborate explanation nahi di, sirf basic instructions. Isliye mere liye ye software thoda disappointing raha, khas kar jab mujhe urgent kaam complete karna tha dialer ke saath. Agar support zyada organized rahata, toh shayad experience thoda better hota. Lekin haan, mujhe yeh maan-na padega ki invoice system smooth tha aur payment hassle-free tha, ek acha experience tha.