4 out of 54 of 5Verified purchaseSupport and communication
Support response tha achha but thoda slow bhi tha kabhi kabhi
Mainne jab support team ko call kiya, toh response generally acha tha aur queries ka jawab milta tha. Lekin kabhi-kabhi unki response thodi slow lagti thi, jo frustrating tha, especially jab mujhe jaldi solution ki zarurat thi. On the positive side, unka dialing tools-related support kaafi effective tha aur software mein jo automatic updates aate hain unko batane mein bhi madad mili. Mujhe laga ki thoda proactive communication honi chahiye thi jaise ki expected wait times ke baare mein. Overall support theek tha, bina bade interruptions ke kaam chal gaya, magar agar thodi promptness badhayi jaye toh customer satisfaction aur improve ho sakta hai. Main is service ko use karta rahunga lekin better communication ke saath.