Support response slow tha, par thodi madad mili
Mujhe yeh kehna padega ki WFHI ki support aur communication meri ummeedon par khara nahi utara, jo main disappoint hui. Jab bhi maine help ke liye call kiya, response kaafi slow tha, aur is wajeh se mera kaam bhi delay hota raha. Lekin ek baat toh waise thik thi ki jab support ne finally call uthaya, toh unhone apni taraf se poori koshish ki meri madad karne ki. Lekin overall ye process thodi frustrating thi kyun ki lagta tha ki support zyada proactive nahi hai, aur mujhe baar baar follow-ups karne pade. Ye dheere-dheere hota raha, jis wajah se mera confidence system par kam hota gaya. Database feature ko lekar specific questions bhi clear nahi hue the bina zyada wait kiye. Par haan, training materials jo the wo achhe they, par unka fayda utna nahi hua jab real-time problems samne aayi. Mujhe lagta hai agar response thoda fast aur communication zyada effective hoti, toh ye overall experience better hota. Isliye main is support ko average se neeche samajhti hoon, kyunki expect kiya tha zyada timely madad milegi.