Support response seriouly disappointing tha
Maine software ko setup karna start kiya tha, par jab mujhe kuch confusion hua sign-up process mein aur database syncing mein, toh support se contact karna pada. Par response waise timely nahi mila, mujhe laga ki help lene wale ko zyada wait karna pad raha tha. Phone par calls rakhte hue multiple attempts kiye, par ya toh line drop ho jaati thi ya properly issue samajh nahi paate the support staff. Baaki features jaise dialer ya calling tools theek thak chal rahe the, par jab critical help chahiye hoti hai toh wo nahi milti toh frustration badh jaata hai. Thoda alag situation hoti agar minimum response time maintain hota, lekin kaafi der lga response milne mein. Sign-up aur invoicing clear nahi tha, is wajah se main thoda confused hua payment karte waqt. Overall toh software mein potential tha, par support ne jo delay kiya wo experience sabse bura ban gaya. Isi wajah se mujhe lagta hai ki agar keval support hisaab se judge karu, toh main recommend nahi karunga.