Support response se kaafi disappointment
Mujhe lagta tha ki jab bhi mujhe help chahiye hogi, support log jaldi answer karenge, par experience thoda mixed raha. Jab main pehli baar apne account set up kar rahi thi, tab thodi confusion hui thi aur maine call kiya tha telephonic support ko. Wo log thode der baad aate the phone par, aur kabhi kabhi lagta ki message ka reply milna kaafi slow hai. Training jo di gayi thi usme thodi clarity thi understandably, but jab actual implementation mein koi dikkat aayi to support ke response se frustration hua. Bas ek chiz achhi thi ki automatic updates system ko baar baar refresh karte rehte hain, toh jab main khud se kaam kar rahi thi tab system toh theek-thaak chala. Overall, mujhe lagta hai company ko apna communication thoda aur improve karna chahiye, otherwise jo software hai uska potential accha hai bas timely support na mile toh thodi problem hoti hai. Yeh mera khud ka experience tha aur I hope ye cheezein better hongi future mein.