Support response ok, thoda hit and miss
Overall, yeh kehna padega ki support thik tha, lekin kabhi kabhi mujhe laga ki waise tune kuch responses clear nahi the. Jab maine call kiya waise to staff polite and helpful tha, lekin response time thoda inconsistent raha. Kabhi queries bahut jaldi solve ho gayi, par doosri baar mujhe lagta tha ki baat ko puri tarah samajhne mein thoda time laga unko. Jo telephonic support tha, wo kaafi friendly tha, mujhe laga ki normally they were trying best to help out, par kabhi lagta tha ki unke paas complete information nahi hai about certain steps in software use. Sign-up aur invoice process smooth raha, usmein koi dikkat nahi aayi, par kabhi kabhi mujhe lagta tha ki agar phone pe thoda aur clear info milti toh better hota. Overall, software ka database aur dialer features accha kaam karte hain, par jab problem hoti hai, toh support par thoda aur dhyaan dena chahiye. Finally, mujhe lagta hai ki yeh thoda better ho sakta hai, par abhi bhi chal raha hai, jo main chah raha tha us hisaab se.