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WFHI review

Support response mixed, ek side positive aur dusri taraf mismatch

2 out of 52 of 5Verified customerSupport and communication

Support response mixed, ek side positive aur dusri taraf mismatch

Main support ki baat karun toh initially response thoda thanda laga, jaise delay hoti thi answers me aur clarity ke bina kuch generic solutions milte the. Par fir ek do baar jab main specifically dialer ya database features ke technical sawalon pe baat kar rahi thi, toh wo log fairly helpful nikle; samasya ko samajhne ki koshish ki aur patiently guide kiya. Lekin overall lagta hai ki communication kaafi inconsistent hai. Kabhi quick replies milte hain, kabhi bas wait karna padta hai bina clear direction ke. Automatic updates ke baad bhi maine support ko contact kiya tha but unka response thoda sa slow tha. Matlab ye ki haan, madad milegi lekin har waqt nahi. Ye jo dual nai badhya aur kamzor approach hai, uska bhi main notice kar rahi thi, kabhi kabhi support helpful tha, kabhi lagta tha ki zyada help nahi milegi. To is hisaab se mixed feelings hain, par good side ye bhi hai ki jab milti hai toh kaafi acha lagta hai.

Shalini DesaiJharkhand, IndiaExperience: Published:
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