1 out of 51 of 5Verified purchaseSupport and communication
Support response mein woh moment nahi aaya jo expect karti thi
Maine support team se help lene ki koshish ki thi jab mujhe software ke dialer mein issue samajh nahi aa raha tha. Lekin unka response time bahut slow tha aur kai baar follow-ups ke baad bhi mera issue puri tarah clear nahi hua. Training materials kaafi generic lage, aur jab maine specific questions puchhe toh lagta tha ki wo log uss time mere concern par dhyan nahi de rahe the. Sign-up aur payment process mein koi dikkat nahi thi, lekin jab baat aayi telephonic support tak, toh mujhe laga ki professionalism aur promptness dono ki kami thi. Mujhe clearly samajh nahi aaya ki kis samay mujhe kisi se madad milegi, jo frustrating experience tha. Is liye main yeh keh sakti hoon ki support kaafi disappointing rahi meri liye.