Support response mein thodi clarity thi
Mujhe support se zyada help khud dhoondhni padi during setup. Jab maine call kiya, samajh nahi aaya ki kis se baat karoon, aur wait time bhi jyada tha. Yeh thoda frustrating tha kyunki main fasa hua mehsoos kar rahi thi. Lekin jo telephonic support mila tha, usne toh proper guidance di thi jab mila. Training toh usual thi, kisi khas issue pe zyada assistance nahi mili. Software updates bhi automatic aaye, par unse jyada farak nahi pada mera workflow pe. Database feature to kaafi useful tha and calling tools ko samajhne mein thoda time lag gaya, par chal raha tha. Payment process clear tha, invoice timely mili. Overall, support system ko aur improve karna chahiye, bahut self-help karni padti rahi kiya tujhe galat lagta tha, ek do jagah support better hoti toh shayad experience smooth hota. Yehi ek achha point thi ki jab support mila, toh unhone thoda samajh ke guide kiya tha, warna sab khud solve karna parta.